Job Duties
- Act as the primary point of contact between customers, MSP Administrators, OEM suppliers and Crew Chiefs, ensuring clear communication and alignment on project objectives.
- Manage the maintenance initiatives for as many as fifty (50) clients at a time, balancing multiple projects while ensuring high-quality service and on-time delivery.
- Establish detailed operational objectives and action plans to meet project performance goals.
- Develop and oversee program plans and schedules, ensuring adherence to milestones and operational targets.
- Utilize control systems and reports to measure project progress, including project schedules, budgets, material orders, labor targets, and Contract Change Orders (CCO).
- Identify potential project challenges and implement corrective actions in a timely manner.
- Ensure all company contract commitments are met and executed per customer agreements.
- Coordinate technical activities across departments, including production, procurement, quality control, logistics, and administration.
- Obtain customer approvals for work scope changes and overtime as needed.
- Provide alternative solutions and justifications for deviations from the project plan while developing recovery strategies.
- Drive sales by informing customers about company capabilities, special programs, and pricing incentives.
- Prepare customer quotations and administer warranty claims and special programs.
- Review invoices for accuracy, ensuring proper labor, materials, cost, and contract compliance.
- Investigate and resolve customer concerns and billing disputes in collaboration with internal teams.
- Ensure compliance with company-wide quality, environmental, and Safety Management System (SMS) policies.
Job Qualifications
- Minimum 5 years of experience with project management, working across internal and external stakeholders.
- Minimum 3 years of hands-on technical experience within Aviation.
- Proficiency with Salesforce (CRM) and Microsoft Office (MS Project/ SharePoint/Excel/ Outlook).
- Prior experience leading and influencing teams in a matrix environment (without direct reporting responsibility).
- Must be authorized to work in the U.S. without sponsorship.
- High School Diploma or GED equivalent.
Preferred Qualifications:
- Minimum 3 years of Project Management experience in Aviation.
- FAA Airframe & Powerplant License.
- Specialized certifications/training from aircraft manufacturers, OEM suppliers, FlightSafety, technical schools and/or CAE.
- Experience working in a Business Aviation MRO.
- Specialized training or certifications specific to Honeywell products.
- Strong business and financial acumen relevant to aviation, billing, and financial statements.
- Strong organizational, analytical, and decision-making skills with situational awareness.
- Excellent verbal and written communication skills, including presentation skills.
- Strong customer relations and conflict resolution skills.
Facility Description
This client facility provides full engine support services, including full MPI / CZI capability of all the Honeywell TFE731 turbofan engines, overhaul capability of the TPE331 turboprop engines, line service and a “minor” rating on the HTF7000 engines and full overhaul capability of the GTCP 36-150 series auxiliary power units (APUs). In addition, this facility provides scheduled airframe inspection and repair services as well as avionics services and installations. The facility has three state-of-the-art test cells for testing of the TFE731, TPE331 and GTCP 36-100/150 APU’s. They are an authorized service center for Bombardier Challenger 600 series, Dassault Falcon Jet all models, Honeywell TFE731, TPE311, GTCP 36-100/150 APU’s and the HTF7000 engines. The facility is also an authorized service facility for the Bombardier Challenger 600 series aircraft, Embraer Legacy 450/500/600 and 650 series and all models of the Dassault Falcon aircraft . They also performs major maintenance, inspections and repairs on all Hawker, Learjet, and Westwind series of aircraft.
Benefits
As an employee of Strom Aviation, you will receive benefits including holiday pay, longevity pay, access to a 401K program and insurance coverage (medical, dental, life, disability). We offer travel pay, bonuses, and other incentives for some positions as well. A referral is the best compliment we can get, and Strom Aviation offers 2 different referral programs for our employees.
Our recruiters strive to connect qualified individuals with opportunities. With hundreds of jobs across the nation, Strom offers opportunities no matter where you are.
Pay
Talk with a Recruiter today to learn about pay rates and find out if you qualify for travel pay, reimbursements, or bonuses. These benefits vary by job!